Payment Policy
At Thebeautybarge, we are dedicated to providing a checkout experience that is as smooth and secure as our premium products. We utilize industry-standard encryption to ensure your financial data is protected at every stage of your journey with us.
1. Accepted Payment Methods
To ensure a flexible and secure checkout, we accept the following payment options:
-
Credit/Debit Cards: We currently support Visa and Mastercard.
-
Digital Wallets: Secure, one-touch checkout is available via PayPal.
2. Transaction Authorization & Fulfillment
-
Authorization: When you place an order, your financial institution performs an immediate authorization check to verify funds. Your account will be charged once the transaction is approved.
-
Production Trigger: Because our items are fine-tuned and often made-to-order, our production process begins only after payment confirmation is fully secured.
-
Order Completion: Funds captured at checkout represent the commitment to your order. The sale is officially finalized once your order is dispatched and a shipping confirmation is sent to your email or via SMS.
3. Industry-Leading Security
Your financial safety is our highest priority. We utilize advanced encryption to ensure your data remains private.
-
Secure Gateways: All transactions are processed through PayPal’s secure encrypted system, a global leader in payment security.
-
Data Privacy: Thebeautybarge never stores your credit card details on our servers. Your information is encrypted and transmitted directly to the payment processor.
-
Billing Statement: For your records, transactions on your bank or credit card statement will typically appear as "PAYPAL THEBEAUTYBARGE" or simply "PAYPAL."
4. Refund & Dispute Resolution
We aim for complete customer satisfaction. If a refund is required, please note:
-
Original Method: To prevent fraud, refunds are strictly issued back to the original payment source (the specific card or PayPal account) used during the initial purchase.
-
Processing Time: Once Thebeautybarge initiates a refund, it may take several business days to reflect in your balance, depending on your bank's specific processing cycles.
-
Inquiries: To discuss a billing issue or request a refund, please provide your Order Number to our support team for faster service.
CONTACT OUR BILLING TEAM
For any questions regarding billing, payment security, or transaction status, please reach out:
-
Store Name: Thebeautybarge
-
Owner: Prachya Mruetusatorn
-
Email: support@thebeautybarge.com
-
Address: 35 Antone Drive, Norton, MA 02766-1047, United States
-
Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)
-
Website: thebeautybarge.com